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Margaux

Standard shipping is complimentary on all domestic orders over $100, with a $4.95 shipping fee on orders under $100.We also offer the following expedited shipping options for US orders: &#x2013; FedEx 3-Day: $20 &#x2013; FedEx 2-Day: $25 &#x2013; FedEx Standard Overnight: $40 Please note: Different shipping rates apply to Archive Sale orders&#x2014;see below for details.For US Archive Sale orders: &#x2013; Free shipping on orders over $200 &#x2013; $9 flat-rate shipping on orders under $200For international Archive Sale orders: Standard shipping rates apply.

Standard shipping is complimentary on all domestic orders over $100, with a $4.95 shipping fee on orders under $100. We also offer the following expedited shipping options for US orders:– FedEx 3-Day: $20– FedEx 2-Day: $25– FedEx Standard Overnight:

Do I need to pay for shipping on my order?

Shipping

Where can I shop Margaux?

Do you have any physical store locations?

How do I get in touch for press inquiries?

Do you have an affiliate program?

General

What sizes do you offer?

How do I know what size to order?

How do I know what width to order?

Sizing

Do you offer a welcome discount?

Where can I find my welcome discount?

How can I receive a discount code if I previously unsubscribed from emails?

What does it mean if my shoes are on preorder?

What does it mean if my shoes are made to order?

Can I change or cancel my order?

How can I receive a notification about a restock?

Ordering

When will my order ship?

When will I receive my order?

Do you offer expedited shipping options?

What shipping carriers do you use?

Do you ship internationally?

Do I have to pay duties and taxes?

How can I track my package?

What should I do if I don't receive my order?

I received only part of my order, what should I do?

Can I combine multiple orders into one shipment?

Can I have my package sent to a different address if delivery fails?

What is your return and exchange policy?

How do I initiate a return or exchange?

What is Return Protection?

Can I return an international order?

Final sale items

Can I return my order in-store?

Returns & Exchanges

How do I care for my Margaux nappa shoes?

How do I care for my Margaux suede shoes?

How do I care for my Margaux patent shoes?

How do I care for my Margaux satin shoes?

Do you offer any repair services for damaged shoes?

Care

How do I redeem my Margaux gift card?

Can I send a gift card?

Do you offer gift wrapping and gift messages?

Can I return a gift?

Gifting

When will I get my made-to-order bridal shoes?

How can I see the color and material options IRL before ordering?

What is the return and exchange policy on made-to-order bridal shoes?

Can I change my bridal order after it's placed?

Bridal

When does the Archive Sale start and end?

How can I get Early Access to the Archive Sale?

Can I use a discount code on Archive Sale items?

Do you offer free shipping on Archive Sale items?

How long will it take for my Archive Sale order to ship?

Will my order come in standard packaging?

Do you offer price adjustments?

Archive Sale

Do I need to pay for shipping on my order?Updated 6 days ago