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Shipping

When will my order ship?

If your shoes are in-stock at the time you place your order, you can expect them to ship from our warehouse within 1-2 business days. If your shoes are on preorder, you can expect them to ship on or around the date specified at checkout and on your o

When will I receive my order?

If your order is shipping via standard ground shipping in the US, then you can expect your order to reach you within 5-10 business days. If you have opted for an expedited shipping option, then you can expect to receive your order within the followin

Do I need to pay for shipping on my order?

Standard shipping is complimentary on all domestic orders over $100, with a $4.95 shipping fee on orders under $100. We also offer the following expedited shipping options for US orders:– FedEx 3-Day: $20– FedEx 2-Day: $25– FedEx Standard Overnight:

Do you offer expedited shipping options?

If you would like to receive your order sooner than 5-10 business days, you can pay a surcharge for express shipping with FedEx. We charge $20 for 3day shipping, $25 for 2day, and $40 for overnight shipping.

What shipping carriers do you use?

Most orders will be shipped via DHL or FedEx. Standard ground shipments are typically shipped via DHL or FedEx Smartpost, with final delivery typically completed by USPS. If you have opted for expedited shipping, then your order will be shipped via F

Do you ship internationally?

International shipping is currently available through DHL, with local and express shipping options available. All orders will ship from our warehouse in the US. Please note, there the below countries that we are unable to ship to at this time:

Do I have to pay duties and taxes?

To create a better delivery experience for you, we ship all international shipments Delivered Duty Paid (DDP). By shipping DDP, duties and taxes are collected directly at checkout so that your packages are not stopped and held by customs. Please note

How can I track my package?

Once your order has been fulfilled, you will be sent an email with your tracking link so you can keep an eye on your delivery. You can also enter your order number on our Track Your Order page for the latest updates order’s journey. Please allow 24 h

What should I do if I don't receive my order?

If your order has been marked as delivered and you are unable to locate your delivery, we advise you to check with other members of your household or neighbors to find out if they have received or seen your package. We also recommend you check around

I received only part of my order, what should I do?

Some items, particularly those on preorder, may have a later expected shipping date. If you are missing a pair from your order, please don't hesitate to reach out to us at [email protected] for a status update!

Can I combine multiple orders into one shipment?

Unfortunately, we are not able to combine orders once they have been placed. However, if both of your orders combined are over the free shipping cutoff, you may be eligible for a refund for the shipping fee on one of your orders. Please reach out to

Can I have my package sent to a different address if delivery fails?

If your order can’t be delivered and is returned to us, our team will reach out to confirm your preferred shipping address. We’re happy to resend it once we’ve got the right details!