How do I initiate a return or exchange?Updated 2 months ago

U.S. orders:

To initiate a return or exchange, please visit our Returns Portal and enter your order number and zip code to get started.

Once submitted, you may either:

• Print your return label at home, or
• Present the QR code at drop-off

You may also drop off your return in-person at on of our retail locations: 

Margaux - Los Angeles

8810 Washington Blvd, Culver City, CA 90232
Hours: Monday–Sunday 11–6

Margaux - San Francisco

2105 Fillmore Street, San Francisco, CA 94115
Hours: Monday–Saturday 11–7, Sunday 11–6

Canadian orders:

To initiate a return or exchange, please visit our Returns Portal. Available return shipping options and associated costs will be provided during the return process.