How do I initiate a return or exchange?Updated 5 months ago

To request a return or exchange, please visit our returns portal linked here. 

You have the option to drop off your return at a physical Happy Returns location near you (see locations here) or to print a return label and drop off your return at a USPS near you. 

Returning via Happy Returns will result in a refund or exchange being initiated immediately; all returns or exchanges sent in with a USPS label will process upon delivery of your order to our warehouse. Exchanges will arrive within 5-10 business days from reshipment.

You can also drop off your return in-person at our Los Angeles store at the following address: 8810 Washington Blvd, Culver City CA 90232. The store is open Sunday: 11-6; Monday-Saturday: 11-7.