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Ordering

Do you offer a welcome discount?

Yes! We offer $40 off your first purchase of $200+ when you sign up for our email or text list. To sign up for emails, navigate to the footer at the bottom of our website and enter your email address. To sign up for texts, enter your phone number at

Where can I find my welcome discount?

If you signed up to receive your welcome discount via email, please keep an eye out for an email with the subject line "Your exclusive discount is here". Inside, you’ll find a button that says "GET YOUR CODE." Once you click this, you'll be directed

How can I receive a discount code if I previously unsubscribed from emails?

We’d love to welcome you back! To receive your discount code, simply resubscribe to our emails—there’s a link at the bottom of our website. Once you’re back on the list, drop us a note via email, text, or live chat and we'll help send over a new code

What does it mean if my shoes are on preorder?

We offer preorders for customers who want to ensure they reserve a particular pair from an incoming shipment. When placing your order, you will see an expected ship date. You will also receive a note of the expected ship date in your order confirmati

What does it mean if my shoes are made to order?

If you don't see your size in a particular style in stock or available for preorder, you may see the option to have a pair made just for you at our factory in Spain, at no additional cost. Such pairs are shown as “Made-to-Order” on the add to cart bu

Can I change or cancel my order?

If you would like to change or cancel your order, please contact our customer care team at [email protected] for assistance at your earliest opportunity. If your order has already been fulfilled, we unfortunately won’t be able to process any edits o

How can I receive a notification about a restock?

If your size is currently sold out, you can join the waitlist right from the product page. Simply select your size, then click the “Join the Waitlist” button. We’ll send you a note as soon as it’s back!